Noticeboard

 Computers offline Tuesday 22nd - Wednesday 23rd June

Our computer systems are being replaced and upgraded on Tuesday and Wednesday 22nd and 23rd June.  This is essential as the computers we are using are unreliable and slow.  We will have little or no access to medical records on these days and we will have fewer clinical staff on site due to social distancing rules.

As a result, we will only be able to deal with medical emergencies.  We will not be able to issue acute or repeat prescriptions on those days, so please consider ordering early if you think you will run out.

We have been very busy recently, and we understand that this is a further frustation.  We thank you for your patience.

COVID-19 (Coronavirus)

For the latest public information on coronavirus visit www.nhsinform.scot/coronavirus

PLEASE DO NOT ENTER THE SURGERY TO MAKE AN APPOINTMENT OR TO ORDER YOUR REPEAT PRESCRIPTION.  PLEASE GO HOME AND TELEPHONE RECEPTION.

 

Practice Management

Carol Wall (f)

Carol is the Practice Manager and has overall responsibility for the running of the practice and for the staff.

She is also our Complaints Officer.  If you have a complaint, please telephone or ask to speak to her and she will try her utmost to resolve your problem.  If she cannot do this, we have a formal Complaints Procedure, which she will explain to you.  However, we do hope that you will not have cause to make an official complaint and we will do what we can to make sure that this is the case.

Please also speak to Carol should you have any ideas about improving services.  She is always willing to listen and, if appropriate, will put your idea into action.

You can contact Carol directly on  01505 801050.

Administration

Mrs Esther Fleming (f)

Assistant Practice Manager

Reception

Eileen (f)
Elissa (f)
Frances (f)
Laura (f)
Debbie (f)
Kaileigh (f)

Secretaries

Mrs Evelyn Taggart (f)
 
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