Noticeboard

 Computers offline Tuesday 22nd - Wednesday 23rd June

Our computer systems are being replaced and upgraded on Tuesday and Wednesday 22nd and 23rd June.  This is essential as the computers we are using are unreliable and slow.  We will have little or no access to medical records on these days and we will have fewer clinical staff on site due to social distancing rules.

As a result, we will only be able to deal with medical emergencies.  We will not be able to issue acute or repeat prescriptions on those days, so please consider ordering early if you think you will run out.

We have been very busy recently, and we understand that this is a further frustation.  We thank you for your patience.

COVID-19 (Coronavirus)

For the latest public information on coronavirus visit www.nhsinform.scot/coronavirus

PLEASE DO NOT ENTER THE SURGERY TO MAKE AN APPOINTMENT OR TO ORDER YOUR REPEAT PRESCRIPTION.  PLEASE GO HOME AND TELEPHONE RECEPTION.

 

Appointments

steth_pills_diaryTo book an appointment, please phone either 01505 320151 or 01505 331101.

At the moment, we are operating on a ten minute appointment per patient basis.  If you have more than one medical problem you wish to discuss with the doctor, please ask for a double appointment.

Extended Hours

We currently have a surgery on Mondays, from 18:00 – 19:15. This is to cater for patients who are working and cannot attend during normal hours. This surgery is by prior appointment and is for urgent or emergency cases only.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. 

Delays:

If you are still sitting in the waiting room 20 minutes after your appointment time, please speak to reception. Sometimes the doctor is running late as he/she has had to deal with problems that take longer than the allotted appointment time. Sometimes mistakes are made, so please, speak to us and do not wait too long before asking for an explanation.

Cancellations:

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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